Legal
Privacy policy
How Flowmatrixcore Co., Ltd. collects, uses, and retains personal data.
Data controller
Flowmatrixcore Co., Ltd., Street: 30/29 Soi Ekachai Ngarmvongvan Bang Kaen Mueang; City: Nonthaburi; State/province/area: Nonthaburi; Phone number: 025895498; Zip code: 11000; Country calling code: +66; Country: Thailand, is the data controller for personal data submitted through this website. Contact: hello@flowmatrixcore.click.
Data we collect
When you use the contact form we collect your name, email address, selected engagement, optional region notes, and message content. Server logs may include IP address and browser type. Cookie-related data is described on our cookies page.
Purpose and legal basis
We use contact details to respond to inquiries, prepare estimates, and administer engagements. We process this data based on your request for information or steps toward a contract, and where required to meet legal obligations.
Retention
Inquiry messages are retained for up to 24 months unless a longer period is needed for an active engagement or legal requirement. Engagement records are retained according to Thai accounting and commercial record rules.
Your rights
Subject to applicable Thai personal data protection law, you may request access, correction, deletion, or restriction of processing, and may withdraw consent where processing is consent-based. Contact us at the email above to exercise these rights.
International transfers
If we use processors outside Thailand (for example email or hosting providers), we take reasonable steps to ensure appropriate safeguards consistent with applicable law.
Updates
We may update this policy periodically. The current version is always posted on this page.